What to do when Kindle gets stuck on the Start screen
Did you decide to read a book on your Kindle only to turn it on and see it getting stuck on the start screen? This is one of the most common problems Kindle users face but thankfully there are a few steps you can follow to solve this problem. By following these steps you can troubleshoot the problem all by yourself and fix it. In most of the cases, these solutions work and Kindle starts working properly. Also, these steps are quite easy and you can do it yourself.
Charge the Battery of your Kindle when it gets stuck or frozen on the start screen
One of the most common solutions to opt for, when your Kindle gets stuck on the start screen is to recharge your battery. You should charge it for about an hour. Then check if the Kindle is working properly again. Sometimes the Kindle device gets frozen or stuck due to low battery. If that is the case, then charging up your Kindle will solve the problem and you can go back to reading books peacefully on it. If your Kindle still does not work, follow the next step.
Restart your Kindle device
If after charging also your Kindle device does not work, then try restarting it. For this, you need to turn your device off completely and then turn it back on again. For Kindle Fire Tablets, you can do this by holding the power button for a few seconds turn a “ Do you want to shut down your Fire “ options appears. Then tap on the “Shut down” and “Power off” button and wait till it turns off completely. Then press the power button again and restart your device. Kindle e-reader user will have to select the “Home” to “Menu” and go to “Settings” options within the Menu. Then from “Settings” options select “Menu” and then “Restart”.
Go for the Reset Option
If your Kindle still gets stuck on the start screen after you have restarted it then try resetting it. First, try a soft reset and check if it works properly. If not then go for the hard reset option. For a soft reset, you need to slide the power switch and then release it. The LED switch will go off. Then slide the switch again and it will restart. For a hard reset, you need to slide the power switch on your Kindle and hold it for about 20 seconds. Then release the slider and your Kindle will restart. Then check it is working normally or not. If it still doesn’t work then choose the “Reset to Factory Defaults” option from “settings”. This will erase all the content, but you can restore it from your Amazon account.
Follow the above-mentioned tricks and make your Kindle work properly again
So follow the above-mentioned tricks if your Kindle gets stuck on the start screen. These tricks work most of the time and solve the problem as in most cases the problem is generally minor. However, if you see that even after following these steps, your Kindle is not working properly and is still getting stuck on the start screen then contact your Amazon Kindle support team. This can be done by locating the “Manage my Kindle” link on your Amazon account. With their easy to follow guide steps, you will see that Kindle screen is getting ON properly.